Refund & Return Policy

At Oormanam, we strive to deliver high-quality food products and provide the best customer experience. Please read our policy carefully before making a purchase.

Returns & Refunds

Refunds or replacements are only offered in case of a damaged, defective, expired, or incorrect product.

If you receive a damaged, defective, expired, or incorrect product, please inform us within 24 hours of delivery.

To process your claim, you must provide clear photos or videos of:

• The product showing the issue

• The original packaging, including the outer box, labels, and any inserts

Our team will review your case within 1 business day. If your claim is valid, we will send a replacement. If a replacement is not possible, we will issue a refund of up to ₹500.

To initiate a return or refund request, please contact us:

📧 Email: oormanamfoods@gmail.com
🌐 Website: oormanam.in

Damages & Issues

Please inspect your order immediately upon receipt and contact us if there are any issues.

We accept damage, defect, expiry, or incorrect-product claims only if they are reported within 24 hours of receiving the order, along with the required photos or videos mentioned above.

Refund Process

• If your refund request is approved, the refund will be processed within 7 working days to your original payment method.

• Refunds are not applicable to products purchased using coupon codes or during promotional events.

• No refund or replacement requests will be entertained after 24 hours of delivery.